Cardvoy

Platform

Card centre (CFC) vault

Cards the branch cannot hand over move to a card fulfilment centre in sealed, tracked consignments. The CFC receives them with a three-way check, keeps them in a vault register and decides their next step: customer delivery, issuer return or destruction.

In v1.0 available in the product todayv1.1 · Q1 2027 planned release and quarterOn request delivered per bank on request

  • Any CFC topology: one central CFC, regional CFCs or an outsourced vendor, set up per bankIn v1.0
  • Three-way receive: manifest, courier proof of delivery and physical scan; seal number checkedIn v1.0
  • Vault register with location, age and next action per cardIn v1.0
  • Courier-to-customer delivery from the CFC for customers who cannot visit a branchIn v1.0
  • Inter-CFC transfers and branch pickup requestsIn v1.0
Card centre (CFC) vault
In the product (demo data).

See Cardvoy with your own process.

Book a walkthrough: we configure your branches, CFC, couriers and country pack in a private POC and run a captured card from ATM to customer while you watch.