Platform
Dispatch and consignments
One dispatch engine for everything a bank sends: new and replacement cards, PIN mailers, cheque books and documents, to customers, branches and card centres. PIN mailers always travel separately from their cards.
In v1.0 available in the product todayv1.1 · Q1 2027 planned release and quarterOn request delivered per bank on request
- Dispatch items imported from the card management system, embossing bureau or cheque-book vendorIn v1.0
- Multi-item consignments with seal numbers, delivery zones, SLA and expected costIn v1.0
- PIN-mailer separation: a card and its PIN can never share a consignmentIn v1.0
- Tracking-number pools per courier, automatic fallback courier when a pool runs outIn v1.0
- Batches with courier handover and cut-off timesIn v1.0
- Delivery failures, re-attempts, returns to origin and re-dispatch with a checker for address changesIn v1.0
See Cardvoy with your own process.
Book a walkthrough: we configure your branches, CFC, couriers and country pack in a private POC and run a captured card from ATM to customer while you watch.