Cardvoy

Platform

Issuer returns and certified destruction

Off-us cards go back to their issuer within the regulator’s deadline, and unclaimed cards are destroyed under dual control with witnesses and a numbered certificate, exactly as the country pack requires.

In v1.0 available in the product todayv1.1 · Q1 2027 planned release and quarterOn request delivered per bank on request

  • Issuer return by courier or hand delivery, with the issuer’s receipt recordedIn v1.0
  • Destroy-and-notify route for markets where the acquirer destroys off-us cards (Bangladesh)In v1.0
  • Destruction batches: maker marks, checker approves, at least two witnesses signIn v1.0
  • Numbered destruction certificates with the card list masked, printable and exportable to PDFIn v1.0
  • Destruction register for audit and regulator inspectionIn v1.0
Issuer returns and certified destruction
In the product (demo data).

See Cardvoy with your own process.

Book a walkthrough: we configure your branches, CFC, couriers and country pack in a private POC and run a captured card from ATM to customer while you watch.